Delivery is available within Japan and to the following countries.

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If your country is not listed below, please contact us and we will check if we can deliver to DHL.

At Anoko Shop, we offer free shipping of our garments to customers in Japan via Yu-Pack, and to international customers via DHL.

Garments are wrapped in Tatoshi paper, traditionally used to wrap kimonos, and shipped in cardboard boxes. Out of respect for the environment, we refrain from using plastic bags and thank you for your understanding. We currently do not offer gift-wrapping services.

Anoko Shop's clothes are handmade and unique, using kimono fabrics and obis from all over the world.

The fabrics selected by Anoko Shop are mainly 100% silk, 100% wool, 100% linen, 100% cotton or a blend of cotton and linen. Fabrics containing polyester are not used. The lining is 100% cotton, which helps absorb children's sweat. Please note, however, that some parts (buttons, ribbons, etc.) are inevitably made of plastic or polyester.

Each garment is lovingly handcrafted by our boutique staff. We meticulously select kimono fabrics and obis, which are then cut and sewn by hand to match our designs. Since kimono fabrics are not mass-produced, making them very rare, and our garments are individually handmade, each piece in the Anoko boutique is unique in the world.

All garments come with a washing label, in accordance with the Japanese Household Products Quality Labeling Law. These labels are written in Japanese, English and French. Laundry labels are also made from 100% cotton taffeta. We try to use natural materials for parts of the product that come into contact with children's skin.

Some clothing designs can be produced individually, so please feel free to contact us for more information. However, as kimono fabrics are not mass-produced, it is not possible to produce the same fabric.

"Anoko" (registered trademark no. 6781392) and "Anoko Shop" (registered trademark no. 6781391) are registered trademarks in Japan. Trademark rights are protected by Japanese law and any unauthorized use is strictly prohibited.

Seller

 Seller's name ：Anoko Shop

Manager：Kazuko Kakinuma

Address：ParkFront Hakata Ekimae 1-chome 5F-B, 1-23-2, Hakata Ekimae, Hakata-ku, Fukuoka-shi, Fukuoka 812-0011, Japan

Phone Number：+81-70-7427-6437（Japanese only）

Opening hours: 10:00 a.m. to 5:00 p.m. (Japanese time zone)

Payment Method

Credit cards, PayPal and convenience store payments (in Japan only) are accepted.

Additional Charges (excluding product price)

For purchases, in addition to the price of the product, the additional charges required are consumption tax for customers in Japan, and for customers outside Japan, they are mainly subject to VAT (value-added tax) and customs duties.

About product delivery

Anoko Shop delivers clothes free of charge to customers in Japan by Yuh-Pack and to international customers by DHL. Shipping is done within 3 days of receiving the order. The typical delivery time for Yuh-Pack is approximately 2-5 days after dispatch, and for DHL delivery approximately 2 weeks after dispatch. Please note that delivery times may vary depending on the delivery destination and local conditions. 

Returns and exchanges

If the clothes are damaged, please contact us in advance and return the goods within 14 days of receipt. Returns should be sent by Yu-Pack (cash on delivery) for domestic customers in Japan or by DHL (cash on delivery) for international customers to the address below. As soon as the goods reach us, we will proceed with the refund procedure as soon as possible. However, please note that we do not accept returns or cancellations for personal reasons. Also, please note that we do not offer exchanges.

((Return address))

Jonan Post Office, Rumu (ParkFront Hakata Ekimae 1-5F-B, 1-23-2, Hakata Ekimae, Hakata-ku, Fukuoka-shi, Fukuoka 812-0011, Japan)

If goods are not delivered

The Yu-Pack and DHL used for shipment carry a tracking number. The

goods are also insured at the time of dispatch. If you do not receive your goods, please contact us. We will immediately contact the Japanese postal service and ask them to trace the item. If, as a result of the search, the goods are lost, a refund will be made via insurance.

Information about this shopping website platform

We chose Shopify because it allows us to sell clothing made from Japanese fabrics internationally. With the tradition of Japanese textiles in decline, we believe that by enabling the world to acquire these wonderful fabrics, we can contribute to the preservation of Japanese textile art.

Site language

This sales site is available in Japanese, English, French, German, Italian and Spanish.

In case of problems

This site is operated in accordance with Japanese law, and in the event of any dispute with our customers, the competent court will be that of Japan.

Anoko Shop strictly adheres to the Japanese Personal Data Protection Act. Anoko Shop will use your personal data primarily for shipping purposes and will not use it for any other purpose. Anoko Shop will store your personal data securely and appropriately.

Fukuoka Public Safety Commission no. 901042410008

If any unauthorized use of Anoko Shop content, such as reproduction, reprinting or any other form of unauthorized secondary exploitation, is discovered, which is prohibited by national and international copyright laws, Anoko Shop reserves the right to take immediate legal action.